| SIS Research Area - Information Systems & Management (IS&M)
Central Concerns and Questions
IT capabilities evolve very rapidly, change the way that people do business, enhance productivity and improve the quality of life. In the presence of existing legacy systems, and rigid organizations forms and production processes, IT solutions need to be designed carefully and implemented thoughtfully to be successful though. We are especially interested in understanding how technological innovations can support better decision-making in the current business environment, as well as how new algorithms and new technological artifacts can be developed to address other human, process, organization and market issues.
Related Research
In this stream of research, we have conducted studies that involve empirical analysis to understand knowledge workers’ learning behaviour, which improves operational decision-making. We also have used agent-based models to explore IT architecture strategies with different levels of architectural control, as well as the conditions under which standard platforms emerge to support competing products. These works use experimental methods as a basis for validating their models. Also proposed are the constructs of “unity” in the architecture of technology platforms and architecture “control points.” They are useful conceptual tools that help systems and platform architects and design scientists to reason more effectively about complex business support designs and the different perspectives of various stakeholders, including competitors.
We also have sought, through our research, to understand the precursors for technological innovation in market settings. We have done work to create a design science framework to show the interdependent roles of new components, new products and new infrastructure developments, as drivers – each in its own way – of different patterns of technological innovation. This has supported our efforts to understand the process of technological innovation in specific technology ecosystems, including mobile phones and digital entertainment, such as intelligent storage technologies, movies, e-books and mobile devices.
Components (C), Products (P) and Infrastructure (I) Technology Evolution Graph
We also have developed a software project prioritization approach that integrates real option analysis with a project portfolio optimization model in the presence of project development sequence constraints. The approach makes IT portfolio risk management and valuation a more meaningful and concrete tool for managers. The suggested approach is tested with real-world data, and helps to support IT managers in making effective decisions about IT investments and IS projects.
Other research in this stream examines issues in mechanism design, especially related to supply chain management. It analyzes auction mechanisms that are designed to address multi-stage procurement involving the specification of quality constraints. The solution concepts involve combinatorial analysis of alternative solutions in order to maximize social surplus.
Projects
| C. Jason WOODARD |
- Woodard, C.J. Architectural Control Points. In Proceedings of the 3rd International Conference on Design Science Research in Information Systems and Technology, Atlanta, GA, 2008.
- Woodard, C.J. Exploring the Emergence of Platform-Based Competition. Presentation, Hawaii International Conference on Systems Science, Kauai, HI, January 2011.
- Woodard, C.J. Platform Competition in Digital Systems: Architectural Control and Value Migration. Presentation, 2006 Academy of Management Annual Meeting, Atlanta, GA. Updated May 2008.
- Woodard, C.J. Modeling Architectural Strategy Using Design Structure Networks. In Proceedings of the 2nd International Conference on Design Science Research in Information Systems and Technology, Pasadena, CA, 2007.
- Woodard, J.C., and Clemons, E.K. From Primordial Soup to Platform-Based Competition: Exploring the Emergence of Products, Systems, and Platforms. In Proceedings of the 44th Hawaii International Conference on System Science, Kauai, HI, IEEE Computing Society Press, Los Alamitos, CA, 2009.
- Baldwin, C.Y., and Woodard, C.J. The Architecture of Platforms: A Unified View. In A. Gawer (ed.), Platforms, Markets and Innovation, Edward Elgar, Northampton, MA, 2009, 19–44.
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| Youngsoo KIM |
- Kim, Y.S., Krishnan, R. and Argote, L. The Learning Curve of Knowledge Workers in a Computing Call Center. INFORMS Annual Meeting, San Francisco, CA, November 2005.
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| Robert KAUFFMAN |
- Adomavicius, G., Bockstedt, J., Gupta, A., and Kauffman, R.J. Making Sense of Technology Trends in the Information Technology Landscape. MIS Quarterly, 32, 4, December 2008, 779-809.
- Adomavicius, G., Bockstedt, J., Gupta, A., and Kauffman, R.J. Technology Roles in an Ecosystem Model of Technology Evolution. Information Technology and Management, 8, 2, June 2007, 185-202.
- Adomavicius, G., Bockstedt, J., Gupta, A., and Kauffman, R.J. Understanding Evolution in Technology Ecosystems. Communication of the ACM, 51, 10, October 2008, 117-122.
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| Robert KAUFFMAN |
- Kauffman, R.J., and Li, X. Technology Competition and Optimal Investment Timing: A Real Options Perspective. IEEE Transactions on Engineering Management, 52, 1, February 2005, 15-29. (Winner, 2005 IEEE International Society on Engineering Management Outstanding Research Contribution Award)
- Benaroch, M., Dai, Q., and Kauffman, R.J. Should We Go Our Own Way? Analyzing Backsourcing Flexibility in IT Service Outsourcing Contracts. Journal of Management Information Systems, 26, 4, Spring 2010, 317-358.
- Benaroch, M., Jeffery, M., Kauffman, R.J., and Shah, S. Option-Based Risk Management: A Field Study of Sequential IT Investment Decisions. Journal of Management Information Systems, 24, 2, Fall 2007, 103-140.
- Curtin, J., Kauffman, R.J., and Riggins, F.J. Making the ‘MOST’ Out of RFID Technology: A Research Agenda for the Study of the Adoption, Use and Impacts of RFID. Information Technology and Management, 8, 2, June 2007, 87-110.
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| Robert KAUFFMAN |
- Kauffman, R.J., and Sougstad, R. Risk Management of IT Services Portfolios: The Profit-at-Risk Approach. Journal of Management Information Systems, 25, 1, Summer 2008, 17-48.
- Bardhan, I., Kauffman, R.J., and Naranpanawe, S. IT Project Portfolio Optimization: A Risk Management Approach to Software Development Governance. IBM Journal of Research and Development, 54, 2, Spring 2010, 1-18.
- Kauffman, R.J., and Sougstad, R. Value-at-Risk in Services-Oriented Systems and Technology Investments: A Framework for Managing Project Portfolio Uncertainties. International Journal of Services Science, 1, 3, Fall 2008, 225-246.
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| Robert KAUFFMAN |
- Bardhan, I., Demirkan, H., Kannan, P.K., Kauffman, R.J., and Sougstad, R. An Interdisciplinary Perspective on Key Issues, Theories and Research Directions for IT Services Management. Journal of Management Information Systems, 26, 4, Spring 2010, 13-64.
- Dai, Q., Kauffman, R.J., and March, S. Valuing Information Technology Infrastructures: A Growth Options Approach. Info. Tech. and Mgmt., 8, 1, March 2007, 1-17.
- Demirkan, H., Kauffman, R.J., Vayghan, J., Fill, H.G., Karagiannis, D., and Maglio, P. Service-Oriented Technology and Management: Perspectives on Research and Practice for the Coming Decade. Electronic Commerce Research and Applications, 7, 4, 2008, 356-376.
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| Robert KAUFFMAN |
- Chen, J., Huang, H., and Kauffman, R.J. A Public Procurement Combinatorial Auction Mechanism with Quality Assignment. Decision Support Systems, 51, 3, June 2011, 480-492.
- Huang, H., Kauffman, R.J., Xu, H.Y., and Zhao, L. Mechanism Design for E-Procurement Auctions: On the Efficacy of Post-Auction Negotiation and Quality Effort Incentives. Electronic Commerce Research and Applications, 10, 6, November-December 2011.
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IS&M area faculty members
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