| SIS Research Area - Information Systems & Management
Research Theme
Organisation takes place in a world where markets, technologies, and social groups continuously change and interact with one another in complex ways. Our research investigates these complex interactions in knowledge-intensive firms with an aim to help IT managers design and deploy technology solutions in an effective way. Taking a process view of organisations, we study how organisations structure their learning processes, coordination mechanisms, and related technology to innovate and achieve continuous improvement.
We especially focus on newer forms of organisational and technology mechanisms such as globally distributed delivery of services and cloud computing. Through a series of studies on globally distributed software development projects we explore the role of “loosely-coupled” design mechanisms and process-based learning interventions in improving productivity and quality of distributed team work. In another research initiative, with an aim to understand the impact of cloud computing on organisational design of small and medium-sized firms, we are exploring the heterogeneity in customer preferences and use-case scenarios for consumption of cloud-computing based IT services.
Our group believes in making our research relevant to industry practice. With an aim to disseminate best practices in structuring and managing distributed team work, we are developing case studies and practice-relevant frameworks. With an aim to nurture technological innovations and guide managers in the journey of making IT innovations commercially successful, we have developed a set of conceptual frameworks on innovation management. We have also developed a model of organisational excellence that bridges the gap between IT governance and processes related to learning and performance management.
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